Rour Skin Terms and Conditions
In these terms, we refer to Rour Skin (our full name being Rour & Co Pty Ltd trading as Rour Skin (ABN 86 631 909 129)) as “company”, “our”, “we”, or “us”.
By visiting and using https://rourskin.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions including our Medical Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.
The term “you” refers to anyone who uses, visits and/or views the website. Rour Skin (“company”, “our”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates.
Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.
INTENDED AGE
All information and content on this website are intended for individuals over the age of 18. Children, as defined in our Privacy Policy, are prohibited from using this website.
PRIVACY POLICY
We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.
INTELLECTUAL PROPERTY
All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use. You are granted a limited revocable license to print or download purchased content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.
You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
MEDICAL DISCLAIMER
The information and all content contained within our company and website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads, emails and all other information here (collectively, the “Content”) is a reflection of the writer’s personal skincare journey and records only the writer’s own experiences. The writer is not a qualified medical practitioner, doctor, dermatologist or medical advocate. At no time should the material contained in any Rour Skin publications work as a substitute for professional medical or health advice, or advice of a suitably qualified practitioner. The writer, company and its agents do not accept any liability for any injury, loss or damage caused by the misuse of information within this material. Further, the writer, company and its agents do not accept any liability for any injury, loss or damage caused by the misuse of information referred to or stated by any third party referred to herein. Views expressed by third parties or authors referred to herein do not necessarily reflect the beliefs of the writer.
All Rour Skin content, including free and paid content, courses, programs, physical or digital products, articles, testimonials, emails and any other related materials (collectively, “products”) is for informational purposes only. You should not use the information contained for diagnosing a health problem, illness or disease. You should always consult with a qualified doctor or health care professional for medical advice or information about diagnosis and medical treatment. Any modification to your lifestyle, including any diet, exercise, lifestyle program or supplementation must be subject to a medical practitioner’s approval and is done so at your own risk. Please do not rely or use the information contained within this book as a treatment, cure or diagnosis.
The company, and its agents, can not guarantee and do not assume responsibility or liability for the accuracy, currency, completeness or interpretation of this information within this website and its accompanying content and products. The information contained in this website and its accompanying content and products has not been assessed by any regulatory authority or health practitioner.
Your acceptance of our Medical Disclaimer is expressly incorporated into these Terms and Conditions.
GOVERNING LAW AND JURISDICTION
This agreement is governed by the law applying in New South Wales, Australia. You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services. In the event of any dispute, claim or controversy arising out of or relating to your use of this website (including products/content/services), each party irrevocably submits to the exclusive jurisdiction of the courts of New South Wales, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with these terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
CONSUMER PROTECTION LAW
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
USER CONTENT AND LAWFUL USE OF THE WEBSITE
For any content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.
You grant us and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and on any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of any Content or information that you provide to us.
You agree not to upload, display, post, transmit, distribute, send, email or submit to us on the website or on any of our social media sites any information or content that is-
(a) illegal, violates or infringes upon the rights of others,
(b) defamatory, abusive, profane, hateful, vulgar, obscene, libellous, pornographic, threatening,
(c) encourages or advocates conduct that would constitute a criminal offence, giving rise to civil liability or otherwise violate any law,
(d) distribute material including but not limited to spyware, computer virus, any kind of malicious computer software or any other harmful information that is actionable by law,
(e) any attempts to gain unauthorised access to any portion or feature of the website, and
(f) send unsolicited or unauthorised material or cause disruption in the operation of the website.
You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.
PAYMENT
All prices are:
(i) per unit (except where indicated);
(ii) in Australian Dollars; and
(iii) subject to change prior to you completing an Order without notice.
(Payment obligations) Unless otherwise agreed in writing, you must pay for all Products at the time of placing an Order.
(Card surcharges) We may reserve the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).
(Online payment partner) We may use third-party payment providers (Payment Providers) to collect payments for Products, such as PayPal, Stripe, Afterpay, Zip Pay, Google Pay and Shop Pay. The processing of payments by the Payment Provider will be, in addition to these terms, subject to the terms, conditions and privacy policies of the Payment Provider and we are not liable for the security or performance of the Payment Provider. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your payment.
(Afterpay) We may allow you to select Afterpay as a payment method at checkout. Afterpay is a payment option which allows you to purchase what you want now and pay it off later through instalments. Late fees may apply if you miss your scheduled payments. Please refer to the Afterpay website for more information.
THIRD-PARTY LINKS
The website may contain links to third-party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third-party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions.
You agree that we are not responsible or liable for the accuracy, content or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.
USE OF OUR PAID AND FREE PRODUCTS
We may offer free products for you to download and also sell paid courses, programs, physical or digital products and any other related materials (collectively, “products”) on this website. All our products and/or services including all content are protected by copyright pursuant to Australian and international copyright laws. You are granted a limited revocable license to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent.
You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
TERMINATION
We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.
NO WARRANTIES
ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.
LIMITATION OF LIABILITY
You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.
You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website.
You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any loss of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft or unauthorised access by third party of your information from the website regardless of our negligence; and 4) any use or misuse of the information, products and/or services offered here.
This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.
INDEMNIFICATION
You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.
DELIVERY OF DIGITAL PRODUCTS
Any digital products purchased and paid in full will be available to download from the successful checkout page and or automatically emailed to your designated purchasing email address. It will also be available for access and download from your account if you choose to create an account. Creating an account is optional and is not required to access your downloadable files.
Please enter your current email address accurately on purchase checkout as your digital product will be emailed to this address for digital download. Failure to provide an accurate email means you will not receive your purchased digital product via email.
Always check all your email's inbox's including spam and if your product was delivered to any inbox besides your primary, please whitelist Rour Skin so you can receive future freebies and acne healing resources to your main inbox.
If you have checked all your inboxes and can not locate your digital purchase you can log in or create an account on the website to access your downloadable link. Please Contact Us with your order number and purchase details for further assistance.
RETURNS & REFUND POLICY
Due to the digital nature of all Rour Skin products all sales are final and non-refundable and not returnable.
Failure to use the product(s) or disagreement with the ideas expressed in any product(s) does not constitute a basis for refusing to pay any of the associated charges.
We do not accept requests for cancellations of orders.
The fees associated with your purchases will appear on your payment statement as "Rour Skin".
For any further information please Contact Us .
RATINGS & REVIEWS
We may allow you to rate a Product (Rating) and/or provide feedback to us regarding our Products and our service (Review), including by submitting a photo with the Review (Photo), on the Website.
You agree:
(i) to ensure that any Rating is a true and fair reflection of your opinion regarding a Product;
(ii) to provide true, fair and accurate information in your Review; and
(iii) that you will not submit a Photo that may be deemed rude, offensive, unlawful and otherwise inappropriate, and you acknowledge that you have obtained the consent of any party in a Photo to submit the Photo to us.
You acknowledge that we may copy, publish, distribute, translate and otherwise use any Rating and Review (including any Photo) on the Website and any of our social media platforms. We reserve the right to remove or delete any Rating or Review (including any Photo), in our sole discretion, that such Review is inappropriate.
THIRD PARTY PLATFORM - BIGCOMMERCE
This Website is powered by a third party platform called BigCommerce. The BigCommerce terms and conditions apply to your use of this Website to the extent applicable to you. You can view BigCommerce’s terms and conditions on their website.
To the maximum extent permitted under applicable law and our agreement with BigCommerce, we will not be liable for any acts or omissions of BigCommerce, including in connection with any fault or error of the Website or any issues experienced in placing Orders
ENTIRE AGREEMENT
These Terms and Conditions along with our Privacy Policy and Medical Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.
A printed version of this entire agreement including the Privacy Policy and Medical Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.
SEVERABILITY
If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.
CONTACT
For more information about our Terms & Conditions or if you have questions please contact us by e-mail at info@rourskin.com or by mail using the details provided below:
PO BOX 795 Casino, NSW, 2470, Australia
Last updated 31.5.2023